cropped-cropped-DeepRent-Main-Logo

DeepRent LLC Tenant Terms and Conditions

Last Updated: August 25, 2024

1. Introduction

These Terms and Conditions ("Terms") govern your use of DeepRent LLC's ("DeepRent", "we", "our", or "us") services. DeepRent LLC is based at 8 The Grn Ste D Dover, Delaware 19901 and can be contacted at +1 (469) 717 6961 or support@deeprent.ai By using our services, you agree to these Terms. If you do not agree, you may pay by Card, Check, or Bank Transfer directly to the property owners.

2. Payment Processing

2.1. Payment Processor: Payment processing for DeepRent is provided by [Stripe, Inc. / Paya, Inc.] ("Payment Processor").

2.2. Consent: By providing your payment information, you consent to the collection and processing of your data by the Payment Processor for any charges DeepRent deems necessary.

2.3. Privacy Policy: You acknowledge that you have accepted the Privacy Policy of the relevant Payment Processor:
   - For Stripe, Inc.: https://stripe.com/privacy
   - For Paya, Inc.: https://paya.com/privacy-policy/

3. Autopay and Charges

3.1. Default Enrollment: By accepting these Terms, you are automatically enrolled in our autopay system for all charges.

3.2. Payment Method Requirement: Tenants are required to maintain at least one valid payment method in the DeepRent software at all times. This payment method may be used for rent payments, fees, and other charges as outlined in the lease agreement. Failure to maintain a valid payment method may result in late fees or other consequences as specified in the lease agreement. If you are unable to maintain a payment method in the software due to extenuating circumstances, please contact property management to discuss alternative arrangements.

3.3. Scope of Charges: You authorize DeepRent to automatically charge your payment method for any fees associated with your tenancy or purchase, including but not limited to:

a) Rent or mortgage payments
b) Late fees
c) Utility charges
d) Maintenance fees
e) Property damage charges
f) Administrative fees
g) Any other charges DeepRent or the property owner deems necessary.

3.4. Timing of Charges: DeepRent reserves the right to process charges at any time we deem appropriate, without prior notice.

3.5. Opt-out Process: To opt out of autopay, contact the property management staff via the contact information on the property's website. Opting out may result in additional fees or termination of your lease or purchase agreement.

3.6. Responsibility: You are responsible for maintaining sufficient funds for all charges. Insufficient funds may result in additional fees, legal action, or termination of your agreement.

3.7. Payment Processing Fees: By agreeing to these Terms, the Tenant acknowledges and agrees that the Property may opt to pass on payment processing fees associated with the Tenant’s transactions to the Tenant. If the Property chooses to apply these fees, the Tenant will be responsible for covering the costs of processing payments made through credit cards, debit cards, ACH transfers, or other payment methods as determined by the Property. The specific amount or percentage of these fees will be communicated to the Tenant prior to payment processing.

4. Communication Consent

4.1. By accepting these Terms, you consent to be contacted via any method, at any time, by:

   a) The property management
   b) DeepRent staff
   c) DeepRent AI "Deep"
   d) DeepRent automatic systems
   e) Any third parties associated with DeepRent or the property

4.2. These communications may be for any purpose DeepRent deems necessary, including but not limited to notifications, marketing, and debt collection.

5. Dispute Resolution

5.1. For any disputes, you agree to contact DeepRent first and attempt to resolve the issue directly before seeking any legal remedies.

6. Data Protection and Privacy

6.1. DeepRent may collect, use, and share your data as it deems necessary for business operations, in compliance with applicable laws.

7. Changes to Terms

7.1. DeepRent may update these Terms at any time without notice. Your continued use of our services constitutes acceptance of any changes.

8. Governing Law: These Terms shall be governed by and construed in accordance with the laws of South Carolina, without regard to its conflict of law provisions.

9. Limitation of Liability: To the fullest extent permitted by law, DeepRent shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

10. Indemnification: You agree to indemnify and hold harmless DeepRent, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of our services.

By using DeepRent's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, your sole recourse is to not use DeepRent's services and to make payments directly to the property owner via Card, Check, or Bank Transfer.
 

Try DeepRent for Free!

Experience the ease and efficiency of our self-storage management software.  Get started and explore all the features that make managing your facility easy.

Trusted by over 10,000 tenants. Available in all countries. Supports all currencies.